# Best Value Meets Assurance

30-Day Money-Back Guarantee.

The Only Guarantee in Industry.

Estimate your cost based on your product's Monthly Active Users

Monthly

Yearly

SAVE 30%

02.5K5K7.5K10K+

2,000

MAU

Total number of users who've signed into your platform in the last 30 days.

[Support Essentials\\
\\

Support Essentials

Free

FOREVER

[START FOR FREE](https://panel.userguiding.com/register?__hstc=35867172.96daf63b141c3650195262d0e6cdf0b7[%E2%80%A6]96635.17&__hssc=35867172.1.1712310396635&__hsfp=3563223768)

A No-Brainer Free Help Center Suite

Knowledge Base & Product Updates

Resource Center & AI Assistant

Provide Top-Tier Self-Serve Materials

[Starter Plan\\
\\

Starter

SAVE **$900**

$

174

/Mo

BILLED YEARLY

Best value option in the market

All Adoption Features + AI Assistant

Reporting & Segmentation

Customizable In App Surveys

BEST OFFER WITH A COACHING PROGRAM

[Growth Plan\\
\\

Growth

SAVE **$1,800**

$

349

/Mo

BILLED YEARLY

[BOOK A DEMO](https://userguiding.com/schedule-a-new-demo-2)

Everything in Starter

A/B Testing & Goal Tracking

Custom CSS & Localization

Premium Integrations

[Enterprise Plan\\
\\

Enterprise

Let's Talk

BILLED YEARLY

[BOOK A DEMO](https://userguiding.com/schedule-a-new-demo-2)

Everything in Growth

SOC2, GDPR, HIPAA Compliance

Personalized Coaching & Support

SAML SSO & Activity Logs

### Feature Comparison

PRODUCT ADOPTION

Guides

25 Active

100 Active

Unlimited

Hotspots

20 Active

Unlimited

Unlimited

Checklists

2 Active

Unlimited

Unlimited

Surveys

5 Active

10 Active

Unlimited

Session Replay

3,000 Recordings

5,000 Recordings

Resource Centers

1 Active

1 Active

Unlimited

Unlimited

Banners

1 Active

1 Active

5 Active

Unlimited

AI Assistant

50 Free resolutions

50 Free resolutions

50 Free resolutions

Custom Pricing

NPS

Product Updates

Knowledge Base

REPORTING AND TARGETING

Material Engagement Analytics

Daily & Weekly Performance Reports

AI Insights for Surveys

User Details & Activity Feed

User Identification & Tracking

Audience Segmentation

Up-to 15

Up-to 50

Unlimited

Custom Attributes

Custom Events

Data Management

Custom Alerts

Company Level Data

Custom Button Click Action Tracking

Goal Tracking

Impact Reports (Beta)

A/B Testing

CUSTOMIZATION

Customizable Themes

1

5

Unlimited

Dynamic Material Personalization

Appearance Frequency Customization

Material Display Prioritization

Onboarding Material Accessibility

Remove UserGuiding Branding

Material Scheduling

Rate Limiting

CSS Customization

Localization

1+3 Languages

Unlimited

SERVICES

Troubleshooter Access

Help Center

UserGuiding University

E-mail Support

Live Chat Support

Dedicated Customer Success Manager

Optional EU Data Hosting

Service Level Agreement (SLA)

Custom Invoicing

Security Questionnaire

Implementation Workshop

Migration Support

ACCOUNT DETAILS

Seats

1

5

15

Unlimited

Environments (Staging, Live etc)

1

2

5

Unlimited

Domains

Unlimited

Unlimited

Unlimited

Unlimited

2-Factor Authentication

Multiple Projects

Team Member Roles

UserGuiding Now – Employee Onboarding Module

Team Member Activity Log

Single Sign On – SAML 2.0 SSO

INTEGRATIONS

Google Analytics

Webhooks

Segment

Mixpanel

Amplitude

Salesforce

Hubspot

Intercom

Slack

Woopra

Knowledge Base Integrations

Live Chat Software Integrations

UserGuiding MCP

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## 1,000+ Teams Scaling Successfully   with UserGuiding’s Best Value Platform

Join them — Take the first step toward growth;

start your free trial today with confidence.

[BOOK A DEMO](https://userguiding.com/schedule-a-new-demo-2) [START FOR FREE](https://panel.userguiding.com/register)

## Frequently Asked Questions

#### Can I use UserGuiding for mobile apps or mobile websites?

UserGuiding doesn’t support **_native mobile apps_** at the moment, but your content can be displayed on **all modern web browsers regardless of the device used**. However, you will need to contact us for displaying your content on screens smaller than 800px, since we’re currently testing this feature.

#### Does UserGuiding support multi-language content?

Yes. UserGuiding has text support enabled for all languages and scripts available within modern browsers. You can create multilingual content such as guides, onboarding checklists, and a Net Promoter Survey and show them to their target audience. [Check out our guide to learn more](https://help.userguiding.com/en/articles/6855744-localization-and-multiple-language-management).

#### Can I host my content on an EU server?

Yes, hosting on an EU server is optional and is provided free with Professional and Corporate plans, and as an add-on for the Basic plan. If you don’t want your account hosted on a US server, you can request to [switch your content to an EU server](https://help.userguiding.com/en/articles/6118277-can-i-migrate-my-content-to-an-eu-server) located in Frankfurt, Germany. Keep in mind that the switching process would cause data loss. Therefore, request it as soon as possible if it is necessary for you.

#### What are the available feature add-ons?

You can manage your Add-On Preferences within the UserGuiding Panel to purchase extra material quotas, extra seats for team members, extra containers, and white-label branding. [Check out this article](https://help.userguiding.com/en/articles/6808208-add-on-management) to learn more about add-on management.

#### Do you have a Free Trial?

Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14 days to better understand how we can help you!

#### What happens if I exceed MAU quota?

When you exceed your MAU quota, your users will stop seeing your guides and other UserGuiding materials on your website until you increase your quota, or your MAU drops back under your existing quota. No bad surprises regarding invoices of UserGuiding, we won’t charge you extra.

#### How does UserGuiding comply with GDPR?

UserGuiding is fully compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our [Privacy Policy](https://userguiding.com/privacy-policy).

#### What does Monthly Active Users Mean?

Monthly Active User (MAU) is the total number of unique user IDs that have logged in to your platform in the previous 30 days. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during the last 30 days. [Check out this article](https://help.userguiding.com/en/articles/3629805-how-is-the-mau-calculated) for more info.

#### Do I need to be a designer or a developer to use UserGuiding?

No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.

#### On which browsers can my end users view product guides?

Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome and Chromium-based browsers such as Opera, Vivaldi, Edge, or Brave.

#### Does UserGuiding work with SPAs (Single Page Applications)?

UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.

#### Is the Free Support Essentials plan really free?

Yes, absolutely! Within our forever Free Support Essentials plan, you can create your own Knowledge Base, Product Updates page, and AI Assistant, then start using them instantly, totally free.

Plus, you can create a Resource Center to bring your Knowledge Base, Product Updates page, and AI Assistant along with any other URL sources in-app with a single widget.

#### How can I get started with UserGuiding’s Support Essentials?

To begin, sign up to UserGuiding's panel for a free trial. You'll have full access to our premium tools — like guides, checklists, and surveys — along with support features including the Resource Center, Knowledge Base, Product Updates page, and AI Assistant for 14 days.

At the end of your trial, you’ll automatically move into the **Support Essentials** plan unless you choose to upgrade.

#### What's the difference between Domains, Environments, and Projects?

Imagine you manage two separate products: an **HR App** and a **CRM**.

- **Projects:** Treat each product as a distinct **Project** to keep onboarding materials and team roles organized independently.
- **Environments:** Inside the HR Project, use **Environments** to separate **Staging** from **Production**, ensuring safe and accurate testing.
- **Domains:** Your HR script can run on **unlimited domains** simultaneously (e.g., _`hr-app.com`_ and _`login.hr-app.com`_) without restrictions.

**Summary:** Organize by **Product** (Project), then **Stage** (Environment), across **every URL** you own (Domain).

© UserGuiding 2026 - All rights reserved.

Get Started

[Free UserGuiding Trial](https://panel.userguiding.com/register) [Book a Demo](https://userguiding.com/schedule-a-new-demo-2) [Pricing](https://userguiding.com/pricing)

.svg)

English

Policies

[Security and Trust Center](https://trust.userguiding.com/) [Privacy Policy](https://userguiding.com/privacy-policy) [Terms of Service](https://userguiding.com/terms-of-service) [Cookie Policy](https://userguiding.com/cookie-policy) [Information Security Policy](https://userguiding.com/information-security-policy)

Resources

[Product Updates](https://updates.userguiding.com/) [Happy Customers](https://userguiding.com/customers) [Status](https://status.userguiding.com/) [Help Center](https://help.userguiding.com/en/) [Customer Support](https://userguiding.zohodesk.com/portal/en/newticket) [Integrations](https://userguiding.com/integrations) [User Onboarding Software](https://userguiding.com/user-onboarding-software) [Aha Moment](https://userguiding.com/blog/what-is-aha-moment-how-to-find-it) [Product Adoption](https://userguiding.com/blog/product-adoption-how-to-measure-and-increase-it) [Site Map](https://userguiding.com/site-map)

Comparison

[Appcues alternative](https://userguiding.com/blog/appcues-alternatives-competitors) [Userflow alternative](https://userguiding.com/blog/userflow-alternatives-competitors) [Userlane alternative](https://userguiding.com/blog/userlane-alternatives-competitors) [Userpilot alternative](https://userguiding.com/blog/userpilot-alternatives) [Pendo alternative](https://userguiding.com/pendo-alternatives) [WalkMe alternative](https://userguiding.com/blog/walkme-alternatives-competitors) [Stonly alternative](https://userguiding.com/blog/stonly-alternatives) [Product Fruits alternative](https://userguiding.com/blog/product-fruits-alternatives-competitors) [Whatfix alternative](https://userguiding.com/blog/whatfix-alternatives-competitors) [TryChameleon alternative](https://userguiding.com/blog/trychameleon-alternatives)

Latest from our Blog

[How to Measure Onboarding Success: Feature Adoption Metrics That Drive Trial-to-Customer Conversion](https://userguiding.com/blog/feature-adoption-metrics-that-drive-trial-to-customer-conversion)

[How to Scale User Onboarding Past 10K MAU?](https://userguiding.com/blog/how-to-scale-user-onboarding-past-10k-mau)

[UserGuiding MCP Server: Ask Your AI Tools About Your Users](https://userguiding.com/blog/userguiding-mcp-server)

[How to Scale User Onboarding Past 100 MAU](https://userguiding.com/blog/how-to-scale-user-onboarding-past-100-mau)

[Best Digital Adoption Platforms in the US for LawTech Firms in 2026](https://userguiding.com/blog/best-digital-adoption-platforms-for-lawtech-firms)

[10 Best Customer Engagement Platforms with CRM Integration in 2026](https://userguiding.com/blog/customer-engagement-platforms-crm-integration)

[Best Price User Onboarding Software 2026: Top 13 Tools](https://userguiding.com/blog/best-price-user-onboarding-software)

Get Started

[Free UserGuiding Trial](https://panel.userguiding.com/register) [Book a Demo](https://userguiding.com/schedule-a-new-demo) [Pricing](https://userguiding.com/pricing)

Policies

Resources

[Product Updates](https://updates.userguiding.com/) [Happy Customers](https://userguiding.com/customers) [On Board Newsletter](https://userguiding.com/newsletter) [Status](https://status.userguiding.com/) [Help Center](https://help.userguiding.com/) [Customer Support](https://userguiding.zohodesk.com/portal/en/newticket) [Integrations](https://userguiding.com/integrations) [User Onboarding Tools](https://userguiding.com/blog/user-onboarding-tools) [Aha Moment](https://userguiding.com/blog/what-is-aha-moment-how-to-find-it) [Product Adoption](https://userguiding.com/blog/product-adoption-how-to-measure-and-increase-it) [Product Tours](https://userguiding.com/blog/product-tour) [Site Map](https://userguiding.com/site-map)

Comparison

[Appcues alternative](https://userguiding.com/blog/appcues-alternatives-competitors) [Userflow alternative](https://userguiding.com/blog/userflow-alternatives-competitors) [Userlane alternative](https://userguiding.com/blog/userlane-alternatives-competitors) [Userpilot alternative](https://userguiding.com/blog/userpilot-alternatives) [Pendo alternative](https://userguiding.com/blog/pendo-alternatives-competitors) [WalkMe alternative](https://userguiding.com/blog/walkme-alternatives-competitors) [Stonly alternative](https://userguiding.com/blog/stonly-alternatives) [Product Fruits Alternative](https://userguiding.com/blog/product-fruits-alternatives-competitors) [Nickelled alternative](https://userguiding.com/blog/nickelled-alternatives-competitors) [TryChameleon alternative](https://userguiding.com/blog/trychameleon-alternatives)

Latest from our Blog

[How to Scale User Onboarding Past 10K MAU?](https://userguiding.com/blog/how-to-scale-user-onboarding-past-10k-mau)

[UserGuiding MCP Server: Ask Your AI Tools About Your Users](https://userguiding.com/blog/userguiding-mcp-server)

[How to Scale User Onboarding Past 100 MAU](https://userguiding.com/blog/how-to-scale-user-onboarding-past-100-mau)

[Best Digital Adoption Platforms in the US for LawTech Firms in 2026](https://userguiding.com/blog/best-digital-adoption-platforms-for-lawtech-firms)

[10 Best Customer Engagement Platforms with CRM Integration in 2026](https://userguiding.com/blog/customer-engagement-platforms-crm-integration)

[Best Price User Onboarding Software 2026: Top 13 Tools](https://userguiding.com/blog/best-price-user-onboarding-software)

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EN

© UserGuiding 2026 - All rights reserved.
