Create persistent, non-intrusive announcement bars to share updates, promote offers, and engage users—all while keeping them focused on their tasks.

Utilize an In-App AI Support Agent, providing 24/7 personalized multilingual assistance while reducing support support costs and improving efficiency.

Create, deliver, and distribute support resources in one centralized hub. Analyze knowledge base data for continuous content optimization.

Use UserGuiding’s Chrome Extension to create guides on the spot and guide users to success. Improve engagement and activation of first-time users.

Provide users with an in-app checklist for their initial experience with your product. Help users see the next steps in their journey, eliminate confusion, and improve conversions.

Bring all your educational content to one helpful widget, right inside your app. Use in-app resource centers to offer self-service support to each customer.

Segment your customers based on user behavior, product usage, or user demographics. Personalize the experience for each user to achieve the most engagement.

Use UserGuiding’s in-depth analytics and user activity monitoring features to get a better sense of your content’s performance. Act on data insights to make the right changes.

Make your UserGuiding content fit in with your branding through advanced theme builder and additional CSS features. Bring in the wow effect through beautiful and engaging content.

Create in-app surveys that get triggered to the right user at the right time with UserGuiding. Ask important questions and take action based on valuable user feedback.

Create tooltips in a matter of minutes with UserGuiding, make it look flashy, and draw attention to overlooked functions or new features.

Communicate important information without breaking your product’s UX with UserGuiding’s hotspots. Place pulsing beacons that expand and inform users wherever you want.

Use in-app announcement modals to promote discounts, promotions, product updates, and new features. Boost campaign success on the spot.

Measure customer satisfaction on the go. Create and customize NPS surveys, publish with one click, segment users based on results and start engaging.

Announce latest product releases to boost new feature adoption. Create a standalone and interactive changelog page, promote in and out of your app, and get real-time user feedback.

Create alert policies that monitor your guides and surveys. Get notified via email or Slack when content isn't started, completed, or when target elements go missing.

Watch real user sessions as video-like recordings. Capture every click, scroll, rage click, and JS error. Organize recordings into smart playlists with custom filters.